HailTrace 5.0 makes it easier to find storms, generate leads, and work faster with fewer clicks.
If you're coming from 4.0, some familiar buttons and features have moved. This guide will help you quickly find what you need.
Select a question to see step-by-step instructions, with links to detailed guides and screenshots.
Yes! Your existing favorites, assets, Lead Lists, and campaigns will remain available in 5.0. Some features have moved, but your saved work should still be there.
No. Starting November 3, 2026, HailTrace 5.0 will automatically become the standard experience for all users.
Before November 3, you can try 5.0 by enabling Early Access in your settings.
Until November 3, you can switch between 4.0 and 5.0 using the Early Access setting.
Starting November 3, 5.0 becomes the standard experience, and 4.0 will no longer be available.
The 5.0 transition is primarily an update to the app experience. Your available features will continue to depend on your HailTrace subscription and user permissions.
Some tools may look different or appear in new locations.
Your saved weather events and currently loaded maps are accessed through the updated Weather Events panel.
Start with the Toolkit or use the “Find Your Familiar Features” section above to locate common tools.
You can watch the 5-minute overview video or explore the step-by-step guides linked throughout the FAQ.
Need additional help? Call HailTrace Customer Success at 855-334-4245.
The button has moved into the Weather Events panel.
1. Open Maps → Weather Events panel.
On mobile, tap the Navigation panel first to open any panel.
2. Select Loaded Events filter.
3. Select Clear All Loaded Maps to remove every loaded storm or select individual maps to remove them.
It is now located in the Weather Events panel.
1. Open Maps → Weather Events panel.
On mobile, tap the Navigation panel first to open any panel.
2. Select the Favorite Events filter to find storms you've saved.
Map layers and map settings are combined into one settings button.
1. Open Maps page.
2. Select Settings(gear button) from the Quick Action Buttons.
3. Open Layers panel to show or hide individual map layers.
4. Open Map panel to customize your map view
Asset Filters have moved directly into the Assets panel.
1. Open Maps → Assets panel.
On mobile, tap the Navigation panel first to open any panel.
2. Select Asset Filters.
3. Choose the filters you want to apply.
The Search Bar is now located at the top of the Maps page, making it easier to find what you need.
Open Maps.
Select the Search Bar in the top navigation.
Search for an address, contact, asset, or business.
Worth trying: Search for businesses like churches, schools, or car dealerships to find potential prospects directly on your map.
The new Toolkit puts your frequently used features in one place.
1. Open Maps.
2. Select Toolkit(top left).
3. Choose the feature or workflow you need, such as:
Search weather events
Loaded Maps
Favorite Maps
Create a weather report
Map settings
Create Assets
And more!
Use the updated Date Range filters to find older storms that may be approaching important deadlines.
1. Open Maps → Weather Events panel
On mobile, tap the Navigation panel first to open any panel.
2. Select Map Search Filter.
3. Enable Date Range.
4. Select a 30-day or 60-day preset to find storms approaching their one-year or two-year statute of limitations.
5. Apply the filter and review the matching storms.
The new Lead List panel brings everything into one place.
1. Open Maps → Lead Lists panel.
On mobile, tap the Navigation panel first to open any panel.
2. Select Create Lead List.
3. Choose a Custom Area, Weather Layer, or Campaign Area.
4. Select the available list type and submit your request.
5. Return to the panel to check status or download completed lists.
Depending on the size of the lead list, it may take up to 10 minutes to generate
You can now search for campaigns instead of scrolling through the entire list.
1. Open Maps → Campaigns panel.
On mobile, tap the Navigation panel first to open any panel.
2. Use the Search bar.
3. Search by Campaign Name, Assigned User Name, or Assigned User Email.
4. Select the matching campaign.
Requires your subscription to have DealTrace or Campaign access and appropriate permissions.
Asset creation now takes fewer steps.
1. Open Maps and select Create Asset button(round “person” icon).
2. Drop a pin on the property or search for an address.
3. Complete the short form and select Create.
4. Open Edit Details to add additional property, contact, or opportunity information.
Search is now easier to access from the Maps page.
1. Open Maps → select Search (top bar).
2. Enter an address, contact, asset, or business type.
3. Select a result to view its location.
The Map Radius Filter has two modes that let you control your search area.
Open Maps → Weather Events panel.
On mobile, tap the Navigation panel first to open any panel.
Select Map Filter and enable Radius.
Choose how your radius behaves:
Follow the Map: Leave the location unselected, and the radius automatically recenters as you move the map.
Lock a Location: Select a location on the map, and the radius stays centered there while you explore other areas.
Some storm data and tools are available with specific HailTrace plans or user permissions.
If you see a lock or restricted feature, you may need additional access.
Need access? Contact your company administrator or HailTrace Customer Success at 855-334-4245 or success@hailtrace.com to explore your options.
Have questions about HailTrace 5.0 or can't find a feature?
Call our Customer Success team at 855-334-4245 or success@hailtrace.com. Our hours are Mon–Fri: 7AM–8PM CT & Sat–Sun: 10AM–8PM CT. We're happy to help!